I have 5 bt active mobile family sims for the family, one of the family is going off to university soon. I read somewhere once (cant find it now) that all users of the family sim must be at the same address. Does anyone know if this is true or if the family member moving out of home for uni can keep using their mobile with the family sim in it when away at university?
Hi, @Skelpyerarse as a guess, the university address will be regarded as temporary and presumably you will be still paying the bill, then you should be OK to carry on.
Unless a Mod wants to say otherwise?
It won't make any difference or alter the service, BT don't need an update.
The only time I could see an issue is if the person at university lost the sim, any replacement would be posted to the address BT have for the account, so you would have to arrange it sent on after.