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Cmoffatt
Beginner
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Message 1 of 5

Family sim deals

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I have 2 different rolling contracts for sim only deals already.  I want to get a family sim deal for 3 of us instead,  do I need to cancel the other ones first or will there be an assumption that the new contract will take over?

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NeilO
Moderator
Moderator
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Message 2 of 5

Re: Family sim deals

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Hi @Cmoffatt no you don't need to cancel the other ones first, as you have two sims already that aren't on a family sim plan I'd recommend chatting with the sales team on 0800 800 150 they'll be able to order you a new family sim and transfer over the existing sims. 

Thanks

Neil

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Cmoffatt
Beginner
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Message 3 of 5

Re: Family sim deals

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thank you

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Cmoffatt
Beginner
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Message 4 of 5

Re: Family sim deals

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the phone was answered really quickly too and easy to sort!
thank you
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NeilO
Moderator
Moderator
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Message 5 of 5

Re: Family sim deals

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Hi @Cmoffatt no problem, I'm glad you got sorted 😁

Thanks

Neil

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