Ordered 4 mobile sims in July which came with £75 reward cards (received) and JBL Flip 4 speakers. As yet I’ve had no info regarding the free speakers. Any help or info on this matter greatly appreciated.
Hi @Kopus, you don't need to claim the JBL Flip 4 as its sent out automatically when the cooling-off period has passed, an email will be sent to let you know its dispatched. Can you let me know when your order completed?
I was able to claim the £75 reward cards today, so surely the cooling off period is up then? Orders completed on the 24th July, though sims not used until 26th.
Unfortunately still no word Neil0. My reward cards have been dispatched ok so just the speakers to chase up please 👍
Good luck with that one .im in the same boat. I think the ombusman need to look in bt false advertising . They are not a great company