cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Kopus
Aspiring Contributor
1,521 Views
Message 1 of 22

Free JBL Flip 4

Hi,

      Ordered 4 mobile sims in July which came with £75 reward cards (received) and JBL Flip 4 speakers. As yet I’ve had no info regarding the free speakers. Any help or info on this matter greatly appreciated. 

Paul

0 Ratings
Reply
21 REPLIES 21
Keith_Beddoe
Distinguished Sage
Distinguished Sage
1,509 Views
Message 2 of 22

Re: Free JBL Flip 4

@Kopus 

For mobile orders, you need to wait 30 days after your SIM cards were activated, and then you should receive an email showing how to claim.

0 Ratings
Reply
NeilO
Moderator
Moderator
1,498 Views
Message 3 of 22

Re: Free JBL Flip 4

Hi @Kopus, you don't need to claim the JBL Flip 4 as its sent out automatically when the cooling-off period has passed, an email will be sent to let you know its dispatched. Can you let me know when your order completed? 

0 Ratings
Reply
Kopus
Aspiring Contributor
1,494 Views
Message 4 of 22

Re: Free JBL Flip 4

Thanks for the replies guys. All 4 sims were activated on the 26th of July.

0 Ratings
Reply
Kopus
Aspiring Contributor
1,483 Views
Message 5 of 22

Re: Free JBL Flip 4

I was able to claim the £75 reward cards today, so surely the cooling off period is up then? Orders completed on the 24th July, though sims not used until 26th.

0 Ratings
Reply
NeilO
Moderator
Moderator
1,482 Views
Message 6 of 22

Re: Free JBL Flip 4

Hi @Kopus I'd expect that you'll hear back next week, Monday's a bank holiday so give it to Wednesday evening and if you still haven't heard anything post back here and we'll be happy chase this up. 

Kopus
Aspiring Contributor
1,381 Views
Message 7 of 22

Re: Free JBL Flip 4

Unfortunately still no word Neil0. My reward cards have been dispatched ok so just the speakers to chase up please 👍

0 Ratings
Reply
NeilO
Moderator
Moderator
1,341 Views
Message 8 of 22

Re: Free JBL Flip 4

@Kopus sorry about that, I've replied to your private message with details on how to raise this with the Mod team. 

JohnC2
Moderator
Moderator
1,329 Views
Message 9 of 22

Re: Free JBL Flip 4

Hi @Kopus  thanks for sending over your details. I've raised these 4 orders with the promotions team and should have an update next week. I'll update you as soon as I hear back from them.

cheers
John

Lloydlister-123
Contributor
1,318 Views
Message 10 of 22

Re: Free JBL Flip 4

Good luck with that one .im in the same boat. I think the ombusman need to look in bt false advertising . They are not a great company