I ordered 2 sims and onky took them out because of the freebies. I recieved one within 20 days even before the cool off . Which i wasant supposed to get it that early. But im still one outstanding. Ordered tge sim on the 21 july. Told its been sent to bt shop for process but a week and a half gone by and nothing . Told 28 days to dispatch . Im gonna contact ofcom next week and daily star. Name and shame .
Funnily enough I’m the same, as I ordered my first sim early July and received the speaker early also, yet nothing about the other four ordered 24th July.
Hi @Kopus I called earlier and left a brief message; sorry I missed you. The promotions team have arranged for the 4 speakers and these will be with you within the next 30 days. Post back to let me know you receive them all ok.
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That had better not be the case, as I was told I would get 1 with each contract also.
I ordered myn on thr understanding i was getting 2 sims 2 reward cards and 2 speakers. They were 2 seperate orders 2 werks apart and within the promo timeline
The speakers do not get sent out automatically. I have been chasing mine (there should have been two) since mid August. Each time I chase I am told that it will be progressed but nothing actually happens. No email received at all. My original orders were placed on 16 July.
U need to go the the highest level. Like 2 of us have . Your Wasting your time on here. Its only good for communicating your issues with other users with same issues .I helped nipper76