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Distinguished Sage
Distinguished Sage
493 Views
Message 31 of 38

Re: Free JBL speaker how do i claim

@sharonmcil 

Assuming you sent your details to @NeilO , you just need to wait for a reply.

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Beginner
491 Views
Message 32 of 38

Re: Free JBL speaker how do i claim

Yes I have. Fed up waiting 🙈.
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Moderator
Moderator
467 Views
Message 33 of 38

Re: Free JBL speaker how do i claim

Hi @MorgenBlue,

Welcome and thanks for your post!

I'm sorry that you also have not yet received the JBL speaker.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

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Aspiring Contributor
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Message 34 of 38

Re: Free JBL speaker how do i claim

So was informed by moderated in December that my claim was valid and speaker would be sent.

Still waiting, no update since complaint closed.

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Moderator
Moderator
419 Views
Message 35 of 38

Re: Free JBL speaker how do i claim

Hi @mikki3075, I'm really sorry that your speaker hasn't arrived. I can see @DavidM was helping you with this last month, I've let him know you've posted. 

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Beginner
277 Views
Message 36 of 38

Re: Free JBL speaker how do i claim

Hi RobbieMac

I'm in the same boat, not yet received the free speaker, I took Broadband, BT Box, BT Sport & the free speaker, I specifically brought the free speaker into the conversation when I took out the new contract over the phone with the BT representative ??

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Moderator
Moderator
270 Views
Message 37 of 38

Re: Free JBL speaker how do i claim

Hi @mikki3075,

Sorry the speaker didn't arrive. Leave it with me and I'll get back to you soon.

@DougLawrenson,

I'm sure we'll be able to look into this for you. I've sent you a private message explaining how you can contact the forum moderation team. Just drop me over a reply with the details and we’ll check it out.

Cheers

David

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Moderator
Moderator
205 Views
Message 38 of 38

Re: Free JBL speaker how do i claim

Hi @mikki3075,

I've been trying to contact you about the speaker. Can you please check your private messages and get back to me?

Cheers

David

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