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Lloydlister-123
Contributor
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Message 11 of 26

Re: Free jbl speaker with 20gb sim last month offer

Many Thanks. Will check back once recieved.

Lloydlister-123
Contributor
229 Views
Message 12 of 26

Re: Free jbl speaker with 20gb sim last month offer

Still nothing .Another week gone by .Please chase this up for me again. Much appreciated

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Lloydlister-123
Contributor
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Message 13 of 26

Re: Free jbl speaker with 20gb sim last month offer

Quick update .Nothing recieved as yet from contact on the 21st of august 

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Distinguished Sage
Distinguished Sage
195 Views
Message 14 of 26

Re: Free jbl speaker with 20gb sim last month offer

@JohnC2  did say 28 days, so you need to wait until 21st September.

nipper76
Beginner
147 Views
Message 15 of 26

Re: Free jbl speaker with 20gb sim last month offer

Bought 3 sims for me and the kids, sent one speaker pretty quick and kept hanging for a month and a half with promises and assurances that the other 2 were on their way.

today i was told that it was only 1 speaker per household (not per contract taken out as advertised)

can anyone help?

 

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Lloydlister-123
Contributor
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Message 16 of 26

Re: Free jbl speaker with 20gb sim last month offer

If thats the case is there anything to back up this one per household. Written in the terms and conditions. Because it wasant clear at the time of purchase . I think BT  are worse than the other phone companys.They took nearly 90£ off me last month. The internet is shocking and they dont honor the deals and free gifts. The free gifts dont exist without breaking our necks to chase stuff up. Ive screenshotted everything and recorded the phone calls . Im getting in touch with BBC WATCHDOG NEXT WEEK IF ITS NOT SORTED OUT.

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nipper76
Beginner
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Message 17 of 26

Re: Free jbl speaker with 20gb sim last month offer

i have a screen shot of the offer and all it just says when you order a sim you get the speaker and gift card.

 

and in this post... ( https://community.bt.com/t5/BT-Mobile/Free-JBL-Flip-4/m-p/1967953#M15866 ) its suggested that the missing speakers have be posted...?

 

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Lloydlister-123
Contributor
131 Views
Message 18 of 26

Re: Free jbl speaker with 20gb sim last month offer

Can u send it to me privaye message

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Lloydlister-123
Contributor
76 Views
Message 19 of 26

Re: Free jbl speaker with 20gb sim last month offer

Just phoned Bt shop. After 21 days of waiting and guess what no second speaker on the system for release whats going on please. Thought this community was to help people

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Moderator
Moderator
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Message 20 of 26

Re: Free jbl speaker with 20gb sim last month offer

Hi @Lloydlister-123,

My colleague @JohnC2 has already picked up your case, he confirmed on the 21st of August that you are entitled to the Tech Gifts and they are on there way. 

@JohnC2 told you on the 21st that they would be with you in 28 days.

Thanks

PaddyB

 

Community ModeratorPaddyB
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