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Message 1 of 3

Gift card

I got a sim card with bt but I haven't received my gift card yet can anyone please advise me on what to do thank you
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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Gift card


@Leila12102017 wrote:
I got a sim card with bt but I haven't received my gift card yet can anyone please advise me on what to do thank you

Was it over 30 days ago?

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Moderator
Moderator
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Message 3 of 3

Re: Gift card

Hi @Leila12102017 ,

Welcome to the community and thanks for posting. Sorry you haven't received the gift card yet. You're in the right place to get help with this. Just a few questions if that's ok?

When did you place the order? Is it within the previous 30 days as mentioned by @Keith_Beddoe 

Can you post as much detail as possible about the order i.e. was it placed online, were there any problems with the order etc?

Cheers

David

Community ModeratorDaveM
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