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Pc07
Beginner
212 Views
Message 1 of 4

Have had a mobile number ported to new I phone but contacts have not transferred any help advice wou

Bought first ever I phone had very old pay as you phone.Contacted but and got pack code which I gave to EE. Phone number had transfered but not the contact numbers .Any advice would be appreciated 

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Dean007
Recognised Expert
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Message 2 of 4

Re: Have had a mobile number ported to new I phone but contacts have not transferred any help advice

Hi @Pc07

When you port your mobile number in or out of a network unfortunatly it doesnt copy over your contacts. You will have to add your contacts manually.

 

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Distinguished Sage
Distinguished Sage
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Message 3 of 4

Re: Have had a mobile number ported to new I phone but contacts have not transferred any help advice

can you not export your contacts from your existing phone to your new phone



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Andy005
Aspiring Expert
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Message 4 of 4

Re: Have had a mobile number ported to new I phone but contacts have not transferred any help advice

If your old phone is an Android @Pc07, go to the Google Play store and download the 'Move to IOS' app to your old phone. I've used it myself, it's very good.

https://play.google.com/store/apps/details?id=com.apple.movetoios

It will also load compatible apps, photos etc to your iPhone. There's further help here if you need it:

https://www.macworld.co.uk/how-to/iphone/how-transfer-contacts-music-photos-apps-from-android-iphone...