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Beginner
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Message 1 of 3

Huawei P30 Pro / Live Chat / Confused

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So, I am thinking about getting the Huawei P30 Pro.  I travel abroad frequently and having a good camera on a handset is a must, however I always use specific sim cards to the county I visit so I would need the handset to be unlocked.

Today I have contacted 3 "Live Chat" agents to ask if the phone will come locked to BT and on each occassion I have had different answers.

Agent 1:  Sorry I am unable to answer your question as I have no information available on this handset.

Agent 2:  Yes it will be unlocked, only iPhones come locked.

Agent 3: Yes It will be locked to BT and I can only get it unlocked after 6 months.

Smiley Frustrated

 

 

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Moderator
Moderator
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Message 2 of 3

Re: Huawei P30 Pro / Live Chat / Confused

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@Kerfuffle I can see all the previous Huawei handsets have been locked to the BT mobile network but this model isn't listed as yet so I've reached out to the BT Mobile team to get you an answer and will post back as soon as I have an update.

Moderator
Moderator
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Message 3 of 3

Re: Huawei P30 Pro / Live Chat / Confused

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@Kerfuffle I've had word back to say that the Huawei P30 Pro will come locked to the BT Mobile network and you will only be able request us to unlock it after 6 months.