I bought a EE sim only contract as a BT customer though BT web page

[monwysyn]

I bought a EE sim only  contract as a BT customer though BT web page 

The contract reads as follows 

Unlimited data and data gifting

Essential plan £12.60 per month

Speed max, 100

Unlimited minutes and texts 

12 month contract

This is what I got

My account reads 2GB of data

Where is the unlimited data please  ?

Speed max 10 Mbps

Where is the 100 Mbps ?

Has anybody had this trouble? Thanks David 

[Keith_Beddoe]

@monwysyn 

You may need to ask on the EE forum https://community.ee.co.uk/

EE are a separate company within the BT Group.

[zulu17]

Probably talking direct with EE customer servive (eg 150 on your EE phone) would be best way to progress as they should have access to your EE account details.

[clever_trevor]

As suggested call EE

I had similar but with EE BB the SIMS are all unlimited data on rolling month ( so is a good deal with the 30% discount ) but is confusing, as needs to be added to your BB account. 

Anyways, do check with EE as this is only my personal experience with similar issue