Voice messages used to show as a list of contact names or phone numbers it now says Call Voicemail in the middle of the screen. I suspect its an IOS change.
Hello @DNR19RE it does sound like your are referring to “visual voicemail” unfortunately at the moment BT mobile does not yet support visual voicemail on iOS devices. You have to call up voicemail to listen to messages, hopefully it will be supported in the future.
Hi - I noticed on Vodafone & Three (as only ones checked) - a red dot appears on the phone icon when a voice message is waiting - Dont see this with BT Mobile - is this something can be set?