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Nicki1
Beginner
195 Views
Message 1 of 5

Invalid SIM

Hello. I have activated a new SIM. Eventually I got it working in my current phone, iPhone 4S but when I put it in my new phone (iPhone SE) it shows as invalid and not supported. The new phone is unlocked. Can anyone help please?

Thanks

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4 REPLIES 4
Carlusha
Contributor
159 Views
Message 2 of 5

Re: Invalid SIM

Apologies if I am wide of the mark here but are you trying to set-up the iPhone 4s SIM in your SE?

The 4s uses a micro SIM but the SE requires a nano-SIM.

 

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Nicki1
Beginner
156 Views
Message 3 of 5

Re: Invalid SIM

No, I have the right sim size and it is activated. The sim works fine in the 4s but when it is placed in the SE a message appears saying the sim isn’t valid. The carrier on both phones say BT-C so it should work.

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-Richie-
Expert
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Message 4 of 5

Re: Invalid SIM

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Nicki1
Beginner
143 Views
Message 5 of 5

Re: Invalid SIM

Richie thank you. I have followed those steps. I have been sent a replacement SIM now so will try that. I just can’t understand why it will work in one phone but not the other.

 

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