I'm new ,first post and just moved house with BT home move. There is an upcoming engineer appointment and I had a call last night and voicemail message confirming the appointment time and asking me to note the number 08003289393 as he would call back. It was difficult to understand due to a very strong foreign accent.
I've searched on web and it looks like that this may or may not be a suspicious number or may well be a genuine number.
Please can someone help clarify and verify that it is Openreach vas the gentleman said he would phone back on the day of the appointment.
I understand the actual Openreach number is 08000232023.
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It sounds like a scam.
It's possible that the openreach engineers will contact you but, in my experience at least, it will be from a mobile number on the day of the job just to let you know that they are coming and to make sure someone will be there when they arrive
08000232023 is a genuine Openreach number. You can easily confirm that 08003289393 is a genuine BT number by calling it (prefacing it with 141 to conceal yours, as always with suspect numbers); it's simply a message saying that BT has tried unsuccessfully to call you.
However, scammers usually spoof numbers so there's no guarantee that a genuine number means a genuine call.