I’ve called twice and been told the speakers I was entitled too we’re being dispatched but I’ve still received nothing
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.
Please bear in mind that with the current crisis, it could take a long time for one of them to deal with your request.
Welcome to the Community and thanks for taking the time to post.
I'm sorry that your JBL speaker has not arrived yet. I've sent you a Private Message with details on how you can get in contact with the mod team.