Hi been an existing customers for bt for several years now and back in August was due a mobile upgrade. Saw one of the offers of upgrade you mobile to any 24month plan with atleast 10gb of data and receive a JBL speaker. Spoke to customer service before going for the offer and they said I would receive the free gift after 30 days. This time has now passed and still no speaker.
How can I go about chasing this up?
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.