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TASHQ
Newbie
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Message 1 of 4

Losing Data Connection on Calls

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Hi,

 

Does anyone else lose data connection 3/4G when on a phone call?

As soon as the call ends, I get data back instantly so I l know it isn't signal strength related.

 

Thanks,

 

Jo

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Twoey2
Newbie
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Message 2 of 4

Re: Losing Data Connection on Calls

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Hi, this is normal, you aren't able to connect to data network whilst on a call.
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TASHQ
Newbie
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Message 3 of 4

Re: Losing Data Connection on Calls

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It hasn't always been like this, it used to work, sometimes it does work.  More often than not it drops out within a minute or so of being on a call.

 

Is this just a BT thing as this doesn't happen to my partner who is on 3?

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TASHQ
Newbie
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Message 4 of 4

Re: Losing Data Connection on Calls

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I haven't had this issue with other carriers.  Surely being able to access data while on a call is a perfectly normal thing to want to be able to do?

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