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Marconi
Aspiring Contributor
326 Views
Message 1 of 4

Lost the will to live

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After much work and complaining and emails and phone calls and form filling and random internet posts on the comunity forum...   and a long wait ..... At last my five Amazon £20 Gift cards arrived by post in the past couple of days. 

 

Went to my account on Amazon -  Typed in the link on the reverse of the gift cards   www.amazon.co.uk/redeemgift

 

Link is dead!!

 

No matter, login to my Amazon account - find page to redeem gift cards...  scratch off the giftcard to reveal the hidden code,  type it into the Amazon website - Code not found not valid.    Try a second gift card.... same thing.

 

I give up.

 

Please have the managing director call me to apologise to me personally for wasting so many hours of my life, I'd appreciate some proper compensation.

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3 REPLIES 3
Moderator
Moderator
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Message 2 of 4

Re: Lost the will to live

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Hi @Marconi

 

Thanks for your post and welcome back!

 

I'm sorry that you're having problems redeeming the Amazon vouchers.  I completely understand how frustrating this is, especially having to wait for the vouchers for so long.

 

I'll make sure that this is picked up tomorrow as a priority.

 

Cheers,

 

Robbie

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Holtabjac
Beginner
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Message 3 of 4

Re: Lost the will to live

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Hi I had the same problem with mine that arrived today. I played around with some of the letters like changing V for U and then back again. They were accepted after a couple of goes. It might be worth having a try.
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Marconi
Aspiring Contributor
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Message 4 of 4

Re: Lost the will to live

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Am feeling very sheepish, my Amazon cards do work after all.  My problem was that both of teh ones I tried had what I thought were U in them and these turned out to be V.

 

Thanks to Robbie and Michelle from the vouchers team for following up.

 

 

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