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pdug175
Beginner
4,769 Views
Message 1 of 4

MMS settings

I'm having trouble sending or receiving MMS since moving over to BT Mobile.

 

My APN settings where pushed to my phone from BT so I can't quite understand what is wrong.

 

I'm using a n LG G3 mobile. Running Android 5.0. See screenshots below. Is there something set incorrectly in the settings?

 

Thanks.

 

 

 

Screenshot_2015-07-22-14-44-17.png

Screenshot_2015-07-22-14-44-25.png

Screenshot_2015-07-22-14-44-31.png

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: MMS settings

Settings look ok but you need to remember mms are not included in your package and are chargeable so you may well need money in your phone account



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pdug175
Beginner
4,756 Views
Message 3 of 4

Re: MMS settings

Hey, thanks for the reply.

 

I am on a sim only deal so I was under the impression any mms usuage was simply added to my bill? MMS isn't restricted until you've paid a bill or two or anything like that is it?

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Distinguished Sage
Distinguished Sage
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Message 4 of 4

Re: MMS settings

Here are t&c https://www.productsandservices.bt.com/consumer/terms/mobile-service.html

 

would have ace thought cost would be added you your bill

 

there is a post just below yours with same problem



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