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Mikell
Beginner
506 Views
Message 1 of 4

MOBILE DATA USAGE

How is it that there is data usage being recorded against my new BT SIM card when it is in my new IPAD which has, to date, always been connected to my BT landline Broadband for internet access? I have also got BT-WIFI as an internet connection option setup.  I contact the BT Online Chat facility and the suggestion was that I turn off my IPAD data.

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3 REPLIES 3
Seamaster
Aspiring Expert
457 Views
Message 2 of 4

Re: MOBILE DATA USAGE

Have you got wifi assist enabled?
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Mikell
Beginner
433 Views
Message 3 of 4

Re: MOBILE DATA USAGE

Hi,

Thank you for your response.  Wifi Assist is now off and I'll monitor SIM data usage.

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Mumtwothree
Newbie
341 Views
Message 4 of 4

Re: MOBILE DATA USAGE

Why have I been charged £30 for data usage on top of my allowances and I have no idea why! Can't get any info from billing and currently very unimpressed 😡
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