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Message 1 of 5

Migrating from EE to BT before my contract with EE is up

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So I am aware that EE and BT are more or less one of the same now(it's obvious when I heard about BT buying EE and now BT offer mobiles/tablets etc).

 

I am wondering if BT are doing any kind of scheme where those with EE can basically make a straight move over to BT where it isn't like ending your service with one provider and starting all over again with a new provider? Specifically before their contract is up.

 

I am using a very beat up old phone right now that's dying a death after having to sell the original(high end) handset I received when I started this contract with EE, and now I have had a good look at the phones and plans BT offer, I've seen one I'm particularly interested in.

 

Thank you in advance!

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Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: Migrating from EE to BT before my contract with EE is up

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although BT group  now own EE just like Plusnet they are all treated as separate companies within the group



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Message 3 of 5

Re: Migrating from EE to BT before my contract with EE is up

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Ahhh I see.

 

So I'd have to set up a new contract with BT, and then as I am still within contract with EE, ride that one out until it ends and then just cancel with EE?

 

That means I would be paying for 2 contracts each month and I've been there before for reasons and don't want to again.

 

I think I'll wait and see if I can get a cheap handset that's newer than the one I currently have!

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Moderator
Moderator
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Message 4 of 5

Re: Migrating from EE to BT before my contract with EE is up

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Hi @gemmajenkins0208 yes that's correct. If you wanted a BT Mobile handset you'd have to take out a new contract with BT but this wouldn't cancel or replace the current contract that you have with EE as we operate as separate companies.

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Message 5 of 5

Re: Migrating from EE to BT before my contract with EE is up

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Aww that's a bit of a bummer but thank you so much for your help!

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