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Beginner
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Message 1 of 2

Mobile App

Can my children use the mobile app to monitor data usage without me giving them full access to the account (ie me logging in on their device)?

FYI. we have 3 different family sims  

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Moderator
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Message 2 of 2

Re: Mobile App

Hi Mr--Andy, the children are considered ‘Service Users’, they will need to register for their own BT ID to access the My BT app. Once they’ve downloaded the My BT app and signed in, as a Service User, they can see their personal allowance (usage), but won’t be able to see data for another SIM under the account, or information private to the Account Holder, such as billing.
Below are help guides on how to do this:
My BT app - https://www.bt.com/help/mobile/getting-set-up/bt-mobile-app-is-closing
I need a BT ID - https://www.bt.com/help/mobile/getting-set-up/i-need-a-bt-id-but-im-not-an-account-holder
Cheers
John

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