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Aspiring Contributor
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Message 1 of 3

Mobile Data Boost (Halo) only showing on 1 Sim

Hi folks... hope everyone is keeping well.

I have just upgraded to Halo and purchased an additional SIM at the same time for my wife's mobile.  The SIM for my phone has already had the double data boost applied... showing now as 60GB (who ever needs that much!!!)... but my wife's new 10GB sim... is only showing 10GB and not the 20GB that it should with the data boost... 

It has only been 3 or 4 days, so maybe it will work itself out... but just seems strange that 1 x SIM card updated straight away, but the other SIM, which was activated yesterday, has not.

Cheers 

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Aspiring Contributor
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Message 2 of 3

Re: Mobile Data Boost (Halo) only showing on 1 Sim

Anyone advise on this please?
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Moderator
Moderator
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Message 3 of 3

Re: Mobile Data Boost (Halo) only showing on 1 Sim

Hi @Bearsfanuk, sorry about that, I'll send you a private message so you can get in touch and we'll be happy to take a look to see if the data boost has been added for the new sim.

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