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chrisjenkins
Beginner
517 Views
Message 1 of 2

Mobile billing - how to contact BT

How do I contact BT to resolve a query about my mobile billing? Phone lines are supposed to be reserved for emergency use, and live chat isn't working

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Andy005
Recognised Expert
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Message 2 of 2

Re: Mobile billing - how to contact BT

Hi @chrisjenkins 

Call them and you'll get through fairly quickly especially just after 8am.  I had to call them 4 times in a week recently and got through quickly each time.