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Newbie
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Message 1 of 3

Mobile data and picture messages from BT

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I've just purchased a new mobile and transferred my existing SIM into it.

But, I keep getting a message from BT;

"Hello, BT here. We've noticed that you're using a different phone. To use mobile data and picture messages you'll need to accept the configuration settings we're about to send you. Thanks."

But, BT never send me anything. Does anyone know what it's all about please? (My new mobile is unlocked and SIM free.)

Thanks.

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Moderator
Moderator
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Message 2 of 3

Re: Mobile data and picture messages from BT

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Hi @keithdorey I'm sorry you're not getting the follow-up text with the configuration settings. You can do this manually yourself by following the APN guides for either Android and Apple. The MMS settings can be found on this link.

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Newbie
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Message 3 of 3

Re: Mobile data and picture messages from BT

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Thanks NeilO. I'm now OK with that. Thanks again.

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