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athegn
Contributor
487 Views
Message 1 of 10

Mobile data in Maderia

I know I am getting paranoid but I want confirmation  from BT that I have my mobile data set up for my trip to Maderia at the end of this month.

 

I am used 02 where European data roaming just worked!

 

Is it possible to get BT to confirm and if so how?

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9 REPLIES 9
Fusionmoth
Aspiring Expert
476 Views
Message 2 of 10

Re: Mobile data in Maderia

Just give them a ring or do the live chat?
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Fusionmoth
Aspiring Expert
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Message 3 of 10

Re: Mobile data in Maderia

(on mobile version so can't edit previous) - what i thought is better still just download the BT mobile app and look at your roaming settings? Saves talking to anyone 😉
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athegn
Contributor
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Message 4 of 10

Re: Mobile data in Maderia

Checked app; was not working. Now is. Have no European data addons. 

 

Looked at prices but cannot tell if Maderia is part of Portugal e.g.Canary Islands are different to Spain. But as no mention of Maderia I assume same as Portugal.

 

As for price 4.3 per MB or £4 per 100MB is similar; doubt will use 100MB anyway.

 

However I will be travelling to Netherlands in June so could buy 300MB (will use more data there) now if the balance can be carried over from early May to mid June.

 

Can't see T & Cs for roaming data purchase.

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Distinguished Guru
Distinguished Guru
412 Views
Message 5 of 10

Re: Mobile data in Maderia


@Fusionmoth wrote:
(on mobile version so can't edit previous)

For future reference, you can get the complete range of functions by choosing "Full" at bottom left or requesting the desktop site in the mobile menu.

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athegn
Contributor
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Message 6 of 10

Re: Mobile data in Maderia

pottyperson

 

Thank you for your rely but I can't see any of what you suggest.

 

Open app on my mobile and I get a page showing what's left of this months allowances. Tap menu tap help no mention of desktop. Tap data roaming again no mention of desktop.

 

In browser under My Mobile the work Full is not at bottom left.

 

What am I doing wrong?

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Distinguished Guru
Distinguished Guru
379 Views
Message 7 of 10

Re: Mobile data in Maderia

Sorry, I didn't intend to take this off topic but just wanted to give a tip to the other poster. But since you asked ...

 

My note referred to the forum website, not the BT app, and the details I gave relate to Android phones. I think it's possible to get the full/desktop site on an iPhone but don't know the detail.

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athegn
Contributor
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Message 8 of 10

Re: Mobile data in Maderia

Thank you for the explanation

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Leigh320
Aspiring Contributor
351 Views
Message 9 of 10

Re: Mobile data in Maderia

Data roaming settings are shown in the App

select My Plan and look at the cost control settings

 

Use your phone abroad should be on if roaming is enabled

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athegn
Contributor
332 Views
Message 10 of 10

Re: Mobile data in Maderia

Leigh320

 

Thank you; just the instructions I was looking for.

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