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Mobile voicemail - changing number of rings before going to voicemail

I have an iphone SE and have set up my BT voicemail.  But I would like to reduce the number of rings from an incoming call before it goes to voicemail.  Following extensive discussions with a BT person, I was informed that this is not possible and the default is between 25 and 30 seconds (which is a long time IMHO).  Internet research gives some options to try ( *#61#, etc...) but none seem to work.  Has anyone in the BT community been able to crack this one?  And if not, how can we get BT to introduce this very useful feature?  Thanks all.  

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