I need to move a mobile number from one account to another. Both are BT accounts, can this be done?
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.
Thanks for posting back and I am sorry you're not getting anywhere.
I have sent you a private message with instructions on how to send us over your details and we'll look into this for you. Please include a brief description explaining exactly what the issue is and what you're trying to do.
Hi @djdigitald thanks for sending in your details.
The account merge shouldn't be a problem, I just need to go through some security questions before we can proceed. Please get back to me when you can with a suitable time and contact number for me to call.
Hi I am also interested in moving my partners mobile (bt) to my account but can’t seem to find how to do it. Can you help please?