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Trevorsimm1
Aspiring Contributor
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Message 1 of 3

My BT Availability

Is there an issue with the BT Mobile app and / or the online billing page - been trying all day to check my useage & keep receivng message that "there's a problem try later" ?

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Distinguished Expert
Distinguished Expert
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Message 2 of 3

Re: My BT Availability


@Trevorsimm1 wrote:

Is there an issue with the BT Mobile app and / or the online billing page - been trying all day to check my useage & keep receivng message that "there's a problem try later" ?


My BT is running very slowly at the moment. It took a long time to load the main page, after the first attempt failed. I wanted the settings page.
The problem will,  or is most likely, to be related.

Try later, or try login / logout and login again.

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Distinguished Expert
Distinguished Expert
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Message 3 of 3

Re: My BT Availability

I've tried again ..... to confirm your observations.
The MyBT homepage opens as normal, but there's no access to the BT Mobile Pages.

Previous attempt was 30 mins ago, and the loading of even the homepage was slow.

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