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crct
Aspiring Contributor
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Message 1 of 4

New handset - same SIM - how to change IMEI number

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I'm replacing both iPhones on my BT account, keeping the same SIM on both. How do I change the device IMEI number on my BT account when I get the new phone?

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Paul608085
Aspiring Expert
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Message 2 of 4

Re: New handset - same SIM - how to change IMEI number

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From my experience with changing Android phones, the BT account updated itself once the original SIM card was working in the new phone. I can't remember how long it took for the information to actually update though - maybe overnight?

crct
Aspiring Contributor
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Message 3 of 4

Re: New handset - same SIM - how to change IMEI number

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Thanks, good to know. I’ll report back, but there isn’t much content or many apps for me to restore from backup, so it shouldn’t take long.

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crct
Aspiring Contributor
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Message 4 of 4

Re: New handset - same SIM - how to change IMEI number

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Yes, I needn't have worried. Bought the new iPhone yesterday and restored from iCloud backup. My BT account shows the new phone and new IMEI this morning. Result!

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