cancel
Showing results for 
Search instead for 
Did you mean: 
Gasmansteve
Beginner
264 Views
Message 1 of 2

New sim showing old phone in bt app

Go to solution
Hi guys
Just changed my phone to a new Samsung a8,I received a new nano size sim from Bt for it ,all working fine but the My bt app is still showing my old Moto phone as the connected phone implying 4g is not compatible (it is with the Samsung though). Do I need to do anything with the app or just use 4g as and when it's available please?
Cheers
Steve
0 Ratings
Reply
1 REPLY 1
Moderator
Moderator
231 Views
Message 2 of 2

Re: New sim showing old phone in bt app

Go to solution

@Gasmansteve No you won't need to do anything and you will still be able to use the 4g network when it's available. 

Community ModeratorNeilO
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”Kudos”
0 Ratings
Reply