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Message 1 of 5

No BT Mobile Signal

I've had no signal at home for 3 days and when I looked online it said there were no problems in my area. All my family are on the network and none of them are getting signal at home either.
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mcronline
Contributor
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Message 2 of 5

Re: No BT Mobile Signal

Is it just in the home or the area around your home? Sounds like a fault to me.
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rarmitage124
Recognised Expert
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Message 3 of 5

Re: No BT Mobile Signal

Check the EE service status page and see if their is a problem, as BT Mobile use EE's network

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Message 4 of 5

Re: No BT Mobile Signal

I have done and it said there were no problems in my area or anywhere near it but there doesn't seem to be a way (from what I can fine) of contacting BT without having to call them which costs.
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rarmitage124
Recognised Expert
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Message 5 of 5

Re: No BT Mobile Signal

Do a live chat with them:

http://www.bt.com/help/home/contactus/#/home/mobile

If my post has been useful, please click on the Ratings star on the left-hand side of the post.

If I have answered your question correctly please let me know by clicking on ’Mark as Accepted Solution' Thanks
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