We have 3 BT Mobile Sims and 3 iPhone 6s mobiles.
My Wife and daughter are currently out shopping (surprise!), and literally standing next to each other, but only my daughter has a data connection (and a decent 4G one at that), whilst my Wife has no data at all but can make a call.
She has restarted her phone 3 times but to no avail.
Any ideas what else we can try to kickstart her 3G/4G?
Solved! Go to Solution.
You can try going into settings - Mobile data - Ensure mobile data is on - Mobile data Options - Enable 4G
You can also perform a soft reset
If none of the above work, have a chat with BT Mobile Online Chat
I know one of the phones has reception, but it may not be connected to the same cell site, check the local area on BT/EE Network Checker BT/EE Service Status
Thanks for that, the soft reset seems to have done the trick.