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No phone service on my mobile

My Iphone has lost service with my BT provider-just says no service . Can't make or receive calls. It Does say carrier BT-C 50.1 -what does that mean? My monthly bill has been paid so no account issue there. Can't get any contact with BT so rather stymied.

Anyone have any ideas of how to sort this? Would going to the Apple store solve it? or is a BT issue?

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