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Beginner
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Message 1 of 5

Not Receiving calls in Europe.Making calls ok any suggestions

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Message 2 of 5

Re: Not Receiving calls in Europe.Making calls ok any suggestions

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@Chrisconn

Are you in Europe now?  When someone calls you what happens? 

Have you previously been able to take calls in Europe? 

Kind Regards
CJT80
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Beginner
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Message 3 of 5

Re: Not Receiving calls in Europe.Making calls ok any suggestions

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Calls go straight to voicemail
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Beginner
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Message 4 of 5

Re: Not Receiving calls in Europe.Making calls ok any suggestions

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Its due to your spending cap being set to zero, set it to £2.50 and the problem clears. You are not charged for calls if you using your contract minutes, its just bug in BTs system.

Beginner
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Message 5 of 5

Re: Not Receiving calls in Europe.Making calls ok any suggestions

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Thanks. That sorted it
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