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Lozzab234
Beginner
878 Views
Message 1 of 6

Not receiving texts

Hi,
When I ring my boyfriend on the number he rings me on he receives my calls but as soon as I text my boyfriend with the same number someone I don't know is receiving the texts
Can anyone explain how this is happening please.
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5 REPLIES 5
Seamaster
Aspiring Expert
870 Views
Message 2 of 6

Re: Not receiving texts

Do you mean texts (SMS), or do you mean messages in an app like iMessage? If the latter, you need to check what number he has associated with the application.
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Lozzab234
Beginner
867 Views
Message 3 of 6

Re: Not receiving texts

He hasn't a Samsung but the texts are going to someone with iMessage, he only received his sim yesterday
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Lozzab234
Beginner
865 Views
Message 4 of 6

Re: Not receiving texts

He has*
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Moderator
Moderator
841 Views
Message 5 of 6

Re: Not receiving texts

@Lozzab234 A temp fix would be to turn off iMessage on your phone and it will be sent as a text and he should get it. Then get your boyfriend to report the issue to the mobile helpdesk.  

Community ModeratorNeilO
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Fusionmoth
Aspiring Expert
818 Views
Message 6 of 6

Re: Not receiving texts

Or just pop his number into this: https://selfsolve.apple.com/deregister-imessage
😉
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