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Tracy1
Beginner
544 Views
Message 1 of 3

PAC Code from mobile supplier

Good afternoon

I received my new phone from BT and entered the PAC code from my present supplier onto BT web page but have not heard anything and I see my mobile is still as O2. 

I don't want to end up paying 2 suppliers in one month, please advise.

I appreciate that staff levels may be low at the moment but just an update would be good.

Many thanks Tracy

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2 REPLIES 2
NeilO
Moderator
Moderator
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Message 2 of 3

Re: PAC Code from mobile supplier

Hi @Tracy1, welcome to the community and thanks for posting. The transfer usually takes 24 hours, if you enter the pac code before 3pm it will normally be transferred the next working day.

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Tracy1
Beginner
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Message 3 of 3

Re: PAC Code from mobile supplier

Thank you Neil for your quick reply, I supplied the PAC code a week ago.

 

Thanks Tracy

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