When I 1st ordered my new iPhone 7 I’d already got my PAC code but it wasn’t accepted.
Kris in the chat room said I could change the number after I received my phone which I have tried so many times now I’m sure it must be a simple problem but I’m at my wits end.
Go to Solution.
Hi @JaneDerry and welcome.
Thanks for posting. I'm sorry your number hasn't been move over. Can you just confirm when you activated the sim and when you used the pac code?
Thanks for replying,I contacted BT in the end and realised I’d made the vital mistake of not putting my i.d sim in the new phone when putting the details in🥴