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Beginner
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Message 1 of 3

PAC code switch

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When I 1st ordered my new iPhone 7 I’d already got my PAC code but it wasn’t accepted.

Kris in the chat room said I could change the number after I received my phone which I have tried so many times now I’m sure it must be a simple problem but I’m at my wits end.

Please help

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Moderator
Moderator
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Message 2 of 3

Re: PAC code switch

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Hi @JaneDerry and welcome.

Thanks for posting. I'm sorry your number hasn't been move over. Can you just confirm when you activated the sim and when you used the pac code?

Cheers

David

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Beginner
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Message 3 of 3

Re: PAC code switch

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Thanks for replying,I contacted BT in the end and realised I’d made the vital mistake of not putting my i.d sim in the new phone when putting the details in🥴

 

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