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Newbie
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Message 1 of 3

PAC request

been trying to request a PAC now for 2 weeks, texting 65075 is ignored, following the MYBT link 'thinking of leaving' just fails, and says try again so after a dozen or so times i had to give up. phoning is discouraged or you are on hold too long. is BT breaking the law by denying the request for a PAC. im only moving to EE so they are still getting my money 

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Recognised Expert
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Message 2 of 3

Re: PAC request

Come on, hardly breaking the law. Yes the text process should work but if it doesn't you may need to call & yes they may be busy but if you hold on the phone they'll answer

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Distinguished Sage
Distinguished Sage
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Message 3 of 3

Re: PAC request

@yozhughes 

do you have more that one phone on your bt account?



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