cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Guss
Beginner
225 Views
Message 1 of 4

Parental control

Just joined BT mobile and downloaded there apps, but I can't seem to turn parental control on or off. Keeps saying we're having problems at the moment try in 15mins, I have a number of times, have I got to go through the dreaded live chat again where you get nowhere.to be honest I wish id never gone with BT trouble since the start and the customer service is rubbish.
Tags (1)
0 Ratings
Reply
3 REPLIES 3
Distinguished Sage
Distinguished Sage
219 Views
Message 2 of 4

Re: Parental control

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

0 Ratings
Reply
Guss
Beginner
216 Views
Message 3 of 4

Re: Parental control

Thanks Keith
0 Ratings
Reply
Moderator
Moderator
210 Views
Message 4 of 4

Re: Parental control

@Guss Welcome to the forum, sorry about that can you try setting up your BT mobile parental controls on this link Manage BT Mobile you'll need to login with your BT ID. Post back to let me know if that works?

Community ModeratorNeilO
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”Kudos”
0 Ratings
Reply