I have just switched from GiffGaff (O2), and since then I have lost the signal whilst in my house, I had no problem previously, in fact my wife is still using GiffGaff and is happily using her phone as I did. How come, I thought that EE had great coverage?
On a seperate issue, since installing the BT sim, my contacts list has ballooned from about 15 to 500 and is increasing daily. Not new contacts, but copies of the existing contacts. I can't delete them, too many and anyway my phone won't let me. Has anybody come across this before?
giffgaff/O2 I think use 900/1800mhz and EE uses 800/1800mhz (1800mhz for 4g) did you not check coverage before you moved
How would the average person know by looking at those figures what effect on network coverage would be. So what you are saying is that BT coverage is inferior to O2? There is no mention in BT's advertising that EE coverage might be less efficient.
BT mobile coverage maps here.
Although they piggyback off the EE network, there may only be a limited number of slots reserved for BT Mobile on a particular cellsite.
Once those are used up, you will either get no coverage, or Emergency Calls Only.
There is a 14 day cooling off period which you can cancel the service, and just pay for any usage up to that day.
I have the same problem...and before I decided I checked the coverage and it said VERY GOOD for calls -texts. But it is almost zero . Funny thing I get 4G data from the same spot. Burnham on Sea
I did as you suggested and cancelled the sim. I then went back to giffgaff, and had connection immediately.