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Aspiring Contributor
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Message 1 of 2

Poor signal and dropped calls

Having this issue in 2 postcode areas . The BT status checker just shows broadband and landline status not mobile. Am I looking in the right place ?

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Moderator
Moderator
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Message 2 of 2

Re: Poor signal and dropped calls

Hi @wrexham,

Welcome back to the Community and thank you for posting. I'm sorry you've been experiencing issues with your mobile service.

If you take a look at Coverage checker, it will give you a good indication of what the Mobile signal should be like in the postcodes affected. 

If the checker is saying there should be good coverage then it might be worthwhile reporting a fault through the mobile section of your MyBT

Thanks

PaddyB

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