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EyesShiningAngrily
Aspiring Contributor
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Message 11 of 13

Re: Porting a number to new provider

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a) They should inform people how it works, especially when someone continually stresses that they are emphatically NOT going to pay for any longer than the required minimum period of time.

b) Also, if I do know how it works, it still doesn't appear to be possible to avoid any overlap. I can't initiate the retain number process before inserting the new sim card. I could have inserted the sim card yesterday of course and only be double charged for one day. But I shouldn't be expected to ferret out this info by myself. They need to tell me.

A question: I might need to access my bank account etc before the end of Monday. If I reinsert my BT sim card, will it work despite the fact it's no longer locked into BT?
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EyesShiningAngrily
Aspiring Contributor
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Message 12 of 13

Re: Porting a number to new provider

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I got my pac number 3-4 weeks ago, and I stressed to the BT lady I emphatically do not want my contract to extend beyond today.  She said something along the lines that it's no problem.

Also, it's not easy swapping sim cards.  I have to bend a paperclip and poke in this hole!

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ctrlz
Aspiring Expert
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Message 13 of 13

Re: Porting a number to new provider

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Your BT sim will work until the day it moves to Lebara, so if it was me i'd use the BT sim over the weekend to save giving out the Lebara number for the sake of 2 days. But yes maybe could have been explained better, as there's no way to avoid overlap.

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