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Aspiring Contributor
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Message 1 of 2

Porting and SMS/iMessage inconsistencies on iPhone(s)

Hi, Would be really grateful for some help . Feel sure there's an answer somewhere

 

Recently took advantage of 2 new BT mobiile SIM for kids - Black Friday deals were too good to miss. Used BT SIMs immediately they arrived, and have ported legacy numbers over from Virgin Mobile.

 

Now having number of problems for anyone sending/recieving texts/imessages to them. They are sending iMessages that carry their original BT number (and not the ported number), but any iMessages we send them to their ported i.e.originally Virgin number will only go as texts. The latter don't arrive on their device.

 

It seems as though both original and ported numbers are recognised by the phone/network. Very confusing and was hoping porting would be a simple pain free process.

 

Any suggestions as to how to resolve ?

 

Thanks

 

SWS

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Beginner
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Message 2 of 2

Re: Porting and SMS/iMessage inconsistencies on iPhone(s)

imessages are nothing to do with networks, those gt sent to apples servers via your data connection either 4g or wifi
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