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Beazer2
Beginner
1,257 Views
Message 1 of 2

Premium rate SMS such as ask Bongo

I have blocked premium rate texts/SMS to numbers such as 66668 (ask bongo) via the web site settings in my account.

However my son was able to send two costing £2.50 each.

Surely this block should stop those?

Doesn’t seem to work.

 

Anyone else experiencing this?

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Dean007
Recognised Expert
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Message 2 of 2

Re: Premium rate SMS such as ask Bongo

HI @Beazer2

 

The best thing you can do is speak to the mobile chat team, they can check the settings and billing

 

BT Mobile Chat

 

 

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