Trying to place an online order and keep getting error -
We can’t complete this order as the account information provided does not include BT Mobile. Please check your details and try again.
I'm a BT customer, so not sure why the error.
Hi @epic welcome to the forum and thanks for posting. A few things I would like to check to see if we can fix this for you.
Do you currently have BT Mobile?
Are you logged in with your BTID ?
What are you trying to order?
Post back and let us know and we will be happy to help you further.