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paul_stephens
Aspiring Contributor
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Message 1 of 16

Re: Merging two BT accounts

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Please could you kindly merge my accounts? I will message you. Thanks

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15 REPLIES 15
paul_stephens
Aspiring Contributor
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Message 2 of 16

Re: Merging two BT accounts

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Dean007
Recognised Expert
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Message 3 of 16

Re: Merging two BT accounts

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@paul_stephens

I will ask a moderator to pop in and assist you, have you spoken to accounts or mobile chat for them to try and do this already?

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Moderator
Moderator
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Message 4 of 16

Re: Merging two BT accounts

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@paul_stephens Please use the 'click here to contact the mods' link in my forum profile to send in your details. You can find the link by clicking on my username.

Thanks

Neil

Community ModeratorNeilO
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
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paul_stephens
Aspiring Contributor
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Message 5 of 16

Re: Merging two BT accounts

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Thank you. I will do that now.

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Moderator
Moderator
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Message 6 of 16

Re: Merging two BT accounts

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Thanks for doing that @paul_stephens.

I'll have this picked up for you and I'll be in touch tomorrow.

Thanks

DanielS

Community ModeratorDannyS
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paul_stephens
Aspiring Contributor
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Message 7 of 16

Re: Merging two BT accounts

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Thanks @DanielS

Moderator
Moderator
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Message 8 of 16

Re: Merging two BT accounts

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Hi @paul_stephens,

Once your order completes next week I'll be able to place an order to merge them into one account. I'll be in touch with you on the 17th :smileyhappy:

Thanks

DanielS

Community ModeratorDannyS
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paul_stephens
Aspiring Contributor
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Message 9 of 16

Re: Merging two BT accounts

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Thanks so much, @DanielS. Much appreciated!

paul_stephens
Aspiring Contributor
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Message 10 of 16

Re: Merging two BT accounts

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Hi @DanielS. My Infinity is now live and ready for the two acounts to be merged. Many thanks.

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