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Wobert
Beginner
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Message 1 of 4

Re: Mobile Porting Problems sorted

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I persuaded my wife to transfer to BT Mobile we gave BT a PAC code on the 28th December.

Got confirmation that number would transfer on the 2nd January - it didn't.

Contacted BT on the 3rd - network problems - would happen later that day - it didn't.

Contacted BT on the 4th - network problems - Give it 24 hours but would probably be done by end of that day - it wasn't.

Contacted BT on the 5th - terribly sorry - have £10 credit to your account - will be done by the end of the day - it wasn't.

I an a BT fan but this is getting silly!

How do I get the number transfered and achieve a cesation of hostilities???

 

Only good thing it appears we are definitely not alone.

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3 REPLIES 3
Moderator
Moderator
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Message 2 of 4

Re: Mobile Porting Problems sorted

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Hi @Wobert

 

I can have this looked at for you. Send me over an email with the details. You'll find the contact the mods link in my profile.

 

Thanks

 

Stuart

 

 

Community ModeratorStuartH
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Wobert
Beginner
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Message 3 of 4

Re: Mobile Porting Problems sorted

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Sorted now - thank you very much.

 

Peace restored!

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Moderator
Moderator
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Message 4 of 4

Re: Mobile Porting Problems sorted

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Hi @Wobert,

 

Thanks for letting us know this is sorted. I moved your posts so we can close things off. I can see @RobbieMac has been dealing with this so I'll let him know you've posted.

 

Cheers

 

David

Community ModeratorDaveM
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