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orozz
Aspiring Expert
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Message 1 of 2

Re: Mobile number changing without it being requested - and phone ceasing to function as a phone

My mums phone number ceased yesterday too for an unknown reason.

No requests to port or cancel came from mum.

A quick call to BT and after updating settings it all worked again.

If I tried to call the number the automated voice gave the impression that the number had been disconnected.

Strange.
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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Mobile number changing without it being requested - and phone ceasing to function as a phone

@orozz 

Can you confirm whether is a mobile number or landline number which has been ceased?

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