I have also had problems with using data in the U.S.A. - but I think possibly due to my own misunderstanding of roaming. I have, probably wrongly, assumed that I could use my monthly data allowance of 4GB until it was used up in the USA, before having to purchase extra data.
We are on a family skiing holiday, so the phone is very useful for keeping in touch on the slopes when wifi is not available.
After a phone call at the airport in Denver to locate our son and also our taxi, plus 2 what's Apps, I had run up a bill of £38.00 and have not dared use the phone since outside our hotel.
I have used 68mb out of 4GB, but the details of this usage is always "Ooops, unavailabe at this time" - it would just be helpful to see what
Not very good at understanding these things so would be most grateful if someone could point me in the right direction, please?!
Solved! Go to Solution.
I gave up using BT in USA as the process simply didn’t work. As you errors just pop up when you try to use the app and I was being charged ridiculous amounts. I visit USA regularly and now simply buy a TMobile SIM off Amazon for around £20 and pop it in my phone on the flight over. Then it’s unlimited data and no bills 🙂
some reading https://www.bt.com/mobile/data-roaming/
Many thanks, I had thought of buying a sim card, but thought you had to buy in the USA which was always difficult
to find an appropriate store at Denver airport. I noticed that as you exit through Customs at T3 Heathrow there are machines selling UK sim cards.