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vayidm
Contributor
518 Views
Message 1 of 7

Re: Receipt for my BT Mobile Handset

Bringing this thread back from the dead. I ordered a BT mobile handset contract & SIM (iPhone) last year and need a receipt for it. Where do I go about getting one?

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vipermo
Aspiring Expert
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Message 2 of 7

Re: Receipt for my BT Mobile Handset

Plus 1 this post
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Distinguished Sage
Distinguished Sage
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Message 3 of 7

Re: Receipt for my BT Mobile Handset

The best thing do do is to contact the Mobile Chat Team

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vayidm
Contributor
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Message 4 of 7

Re: Receipt for my BT Mobile Handset

I'm not sure if the live chat is the same as the link you posted for the Mobile Chat team, but I contacted them via the Contact Us page and I was told to print my email order confirmation as a receipt, and that they do not give or send out receipts for any mobile handsets.

 

Useful...

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rabiahrehman
Beginner
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Message 5 of 7

Re: Receipt for my BT Mobile Handset

It is rediculous that there is no simple way to view and print you mobile handset receipt. I too need my receipt for insurance purposes. Did anyone solve this?

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vayidm
Contributor
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Message 6 of 7

Re: Receipt for my BT Mobile Handset

I didn't get anywhere else with it, but haven't had to resort to using my email order for warranty.

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-Richie-
Expert
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Message 7 of 7

Re: Receipt for my BT Mobile Handset


@rabiahrehmanwrote:

It is rediculous that there is no simple way to view and print you mobile handset receipt. I too need my receipt for insurance purposes. Did anyone solve this?


Can you not use your order confirmation email ? that will list the exact make and model of the device along with the date it was ordered/delivered, the last time i made a claim all i had to prove was the usage and i used a bill to show the service was in use and proof of network.

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